Banker I: Elevate Customer Banking & Fraud Prevention

Glens Falls National Bank And Trust Co; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Plan

Tuition Reimbursement

Employee Assistance Program

Bonus potential

Job summary

Arrow Financial Corporation Lake George office seeks a Banker I to handle customer transactions, respond to inquiries, protect customer information, and help prevent fraud. This client-facing role builds relationships and identifies customer needs to recommend suitable products and services.

Responsibilities include processing transactions, handling cash, answering questions with regulatory privacy in mind, reconciling the ATM, maintaining security, and promoting self-service banking.

Qualifications

• Strong written and verbal communication in English, with ability to communicate confidentially and professionally.
• Commitment to delivering high-quality customer service with courtesy and integrity.
• Attention to detail and ability to follow procedures.

Responsibilities

• Develop quality relationships with customers through caring conversations and identifying needs; recommend products and services as appropriate.
• Promote self-service banking options (mobile, online, ATM) to enhance convenience.
• Maintain organized work area and adhere to security procedures.

Skills

Customer service

Cash handling

Fraud detection

Digital proficiency

Education

High School Diploma or GED

Job description

Arrow Financial Corporation Lake George office seeks a Banker I to handle customer transactions, respond to inquiries, protect customer information, and help prevent fraud. This client-facing role builds relationships and identifies customer needs to recommend suitable products and services.

Responsibilities include processing transactions, handling cash, answering questions with regulatory privacy in mind, reconciling the ATM, maintaining security, and promoting self-service banking.