Customer-Focused Bank Teller | Flexible Hours

Arvest Bank; Rogers (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Arvest Bank in Rogers, AR is seeking a Teller to process transactions, cross-sell banking products, and deliver exceptional service. You will handle cash, verify identifications, and assist customers with account needs.

The role requires flexibility to cover Monday–Friday 7 am–6 pm and Saturdays 9 am–1 pm, with occasional travel to Bentonville, Bella Vista, Lowell, Gravette and nearby towns within Benton County. Training may be provided.

Qualifications

• High school diploma or general education degree (GED) required.
• Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.

Responsibilities

• Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
• Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
• Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
• Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
• Prepare daily settlements of teller cash and proof transactions.
• Using customer focused skills, explain policies and procedures to customers as applicable.
• Balance cash drawer to transactions daily.
• May open new accounts if successfully completed FSR training.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

Skills

Sales experience

Cash handling

Customer service

Education

High school diploma or GED

Job description

Arvest Bank in Rogers, AR is seeking a Teller to process transactions, cross-sell banking products, and deliver exceptional service. You will handle cash, verify identifications, and assist customers with account needs.

The role requires flexibility to cover Monday–Friday 7 am–6 pm and Saturdays 9 am–1 pm, with occasional travel to Bentonville, Bella Vista, Lowell, Gravette and nearby towns within Benton County. Training may be provided.