Customer-Focused Automotive Service Advisor

FLOW AUTO PLAZA OF CHARLOTTESVILLE LLC; Charlottesville (VA); On-site; USD 42,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, and life insurance (及

Paid time off

401(k) Retirement Plan and Financial

Wellness program with on-site nurse

Job summary

Flow Kia of Charlottesville is seeking an experienced Service Advisor to join our team. We provide ongoing training and opportunities for advancement, including internal promotion paths and manufacturer instruction to support your growth.

We value empathy, active listening, and strong communication as you assist customers, coordinate service visits, and collaborate with technicians and management in a fast-paced setting. Benefits include competitive pay and a commitment to personal development.

Qualifications

• Recent automotive Service Advisor experience.
• Customer service and sales skills (empathy, patience, listening, conflict resolution).
• Resilience and ability to overcome objections.

Responsibilities

• Assist customers with service needs and vehicle maintenance inquiries.
• Communicate effectively with customers and team in a fast-paced environment.
• Schedule appointments and prioritize work to meet customer expectations.

Skills

Customer service

Sales skills

Multitasking

Job description

Flow Kia of Charlottesville is seeking an experienced Service Advisor to join our team. We provide ongoing training and opportunities for advancement, including internal promotion paths and manufacturer instruction to support your growth.

We value empathy, active listening, and strong communication as you assist customers, coordinate service visits, and collaborate with technicians and management in a fast-paced setting. Benefits include competitive pay and a commitment to personal development.