Customer-Focused Auto Parts Specialist

AutoZone; Big Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

AutoZone in Michigan is seeking a Retail Sales Associate to deliver WOW! Customer Service by helping customers find parts, advising on solutions, and supporting daily store operations.

You’ll work with a team to drive sales, maintain inventory, and provide expert guidance on automotive products and promotions. A flexible schedule and willingness to learn are essential for growth within the role.

Qualifications

• Minimum age 16 to apply.
• Ability to lift and deliver merchandise.
• Flexible schedule including mornings, nights, weekends, and overtime.
• Basic automotive knowledge is a plus.
• Bilingual Spanish/English communication is a plus.

Responsibilities

• Assist customers with automotive advice and maintain professional communication.
• Collaborate with managers and teammates to keep a productive store environment.
• Recommend products and promotions to hit sales goals.
• Restock merchandise and maintain organized store; follow POS procedures.
• Follow safety policies and use PPE.
• Stay updated on automotive parts and know promotions.
• Use diagnostic tools to read vehicle codes and suggest solutions.

Skills

Customer service

Communication

Leadership

Sales mindset

Inventory management

Safety compliance

Product knowledge

Diagnostics tools

Tools

POS systems

Diagnostic tools

Job description

AutoZone in Michigan is seeking a Retail Sales Associate to deliver WOW! Customer Service by helping customers find parts, advising on solutions, and supporting daily store operations.

You’ll work with a team to drive sales, maintain inventory, and provide expert guidance on automotive products and promotions. A flexible schedule and willingness to learn are essential for growth within the role.