Customer-First Team Member - Fast-Casual Sandwich Pro

Firehouse Subs - NC SC; South Carolina; On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Dental & Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking a Team Member to be the face of the restaurant, delivering great customer service and a friendly dining experience. Both part-time and full-time positions are available, with opportunities to earn tips and grow within the store team.

Responsibilities include greeting customers, maintaining brand standards, operating the register, handling food preparation duties, and supporting a clean, safe, and efficient operation in a fast-paced environment.

Qualifications

• Customer service oriented approach to guest experience.
• Strong teamwork and reliability in a fast-paced setting.
• Clear communication with customers and team members.
• Ability to represent Firehouse Subs in a positive, friendly manner.

Responsibilities

• Deliver exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Operate cash register and handle cash transactions per policies.
• Assist with food preparation machinery as needed.
• Maintain clean store, equipment, and merchandise.

Skills

Customer service

Teamwork

Communication

Brand representation

Tools

Microsoft Office

Job description

Firehouse Subs is seeking a Team Member to be the face of the restaurant, delivering great customer service and a friendly dining experience. Both part-time and full-time positions are available, with opportunities to earn tips and grow within the store team.

Responsibilities include greeting customers, maintaining brand standards, operating the register, handling food preparation duties, and supporting a clean, safe, and efficient operation in a fast-paced environment.