Customer-First Store Clerk: Grocery & Safety Advocate

Kroger Family of Companies; Bothell (WA); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger Family of Companies is seeking a customer-focused associate to deliver outstanding service in a fast-paced department. You will assist customers, answer questions about products, and help maintain a welcoming store environment.

Embrace the Customer 1st strategy while supporting department goals and ensuring quality, safety, and freshness of items. Responsibilities include stocking, pricing, labeling, monitoring dates, and communicating effectively with teams.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold within the department and respond to questions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness; review sell-by dates and take appropriate action.
• Label, stock and inventory department merchandise; provide customers with fresh products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude; stay current with ads.
• Adhere to all food safety regulations and maintain proper temperatures.

Skills

Stress management

Math basics

Communication skills

Retail experience

Second language

Job description

Kroger Family of Companies is seeking a customer-focused associate to deliver outstanding service in a fast-paced department. You will assist customers, answer questions about products, and help maintain a welcoming store environment.

Embrace the Customer 1st strategy while supporting department goals and ensuring quality, safety, and freshness of items. Responsibilities include stocking, pricing, labeling, monitoring dates, and communicating effectively with teams.