Customer-First Grocery Specialist

Kroger; Oregon (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger is hiring for a customer service-focused associate dedicated to creating outstanding experiences in our store. You will help maintain a safe, clean environment and assist the department manager in meeting sales and profit targets.

You will answer questions about products, promote specials, stock and label merchandise, and monitor quality and safety standards. This role requires teamwork, effective communication, and a positive attitude toward customers.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Assist the department manager in achieving sales and profit goals.
• Answer questions about products sold within the department.
• Maintain a safe, clean store environment for customers.
• Explain dairy specials and suggest items to customers.
• Label, stock and inventory department merchandise.
• Monitor quality and check "sell by" dates; take action.
• Report safety risks or incidents to management.
• Provide courteous, respectful service to customers.

Skills

Customer service

Communication

Problem solving

Teamwork

Stress management

Honesty & integrity

Job description

Kroger is hiring for a customer service-focused associate dedicated to creating outstanding experiences in our store. You will help maintain a safe, clean environment and assist the department manager in meeting sales and profit targets.

You will answer questions about products, promote specials, stock and label merchandise, and monitor quality and safety standards. This role requires teamwork, effective communication, and a positive attitude toward customers.