Customer-First Store Associate | Sales & Service Pro

Kroger; Richardson (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Kroger in Richardson, Texas, is seeking a customer service representative to enhance the customer experience through exceptional service. The role involves maintaining a safe and clean environment, promoting product knowledge, and ensuring excellent customer service. Candidates should possess effective communication skills and the ability to handle stress. Knowledge of basic math is required, while retail experience and bilingual skills are desired. This position emphasizes adherence to safety standards and food quality.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers.
• Maintain knowledge of products sold in the department.
• Recommend grocery items to customers.
• Check product quality and freshness.
• Stock and inventory department merchandise.
• Adhere to food safety regulations.
• Notify management of customer or employee accidents.

Skills

Stress management

Basic math skills

Effective communication skills

Job description

Kroger in Richardson, Texas, is seeking a customer service representative to enhance the customer experience through exceptional service. The role involves maintaining a safe and clean environment, promoting product knowledge, and ensuring excellent customer service. Candidates should possess effective communication skills and the ability to handle stress. Knowledge of basic math is required, while retail experience and bilingual skills are desired. This position emphasizes adherence to safety standards and food quality.