Customer-First Retail Sales & Recovery Associate

Macy's; Novi (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Novi, MI is seeking a Retail Sales & Recovery Colleague to create a welcoming shopping experience through hospitality and attention to detail. You’ll keep the sales floor inviting, tidy fitting rooms, and displays while supporting your team to meet sales goals.

You’ll engage customers, handle merchandise recovery, pricing updates, and store cleanliness with a friendly, customer-first approach. Flexible availability is required.

Qualifications

• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Greet customers and provide assistance to create a welcoming shopping experience.
• Maintain merchandise displays, tidy fitting rooms, and a clean sales floor.
• Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Macy's in Novi, MI is seeking a Retail Sales & Recovery Colleague to create a welcoming shopping experience through hospitality and attention to detail. You’ll keep the sales floor inviting, tidy fitting rooms, and displays while supporting your team to meet sales goals.

You’ll engage customers, handle merchandise recovery, pricing updates, and store cleanliness with a friendly, customer-first approach. Flexible availability is required.