Customer-First Retail Associate | Cashier & Merchandising

Dollar General Corporation; Forest (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General in Forest, VA is seeking a Sales Associate to be the first point of contact for customers, help locate and purchase merchandise, operate the cash register, stock and recover merchandise, and maintain store cleanliness.

The role emphasizes customer service, basic math and cash handling, and adherence to safety policies, with opportunities to build displays and support store profitability.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planograms and merchandise guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal communication

Safety policies

Planogram reading

Cash handling

Basic math

Cash register operation

Stock merchandise

Education

High school diploma or equivalent

Job description

Dollar General in Forest, VA is seeking a Sales Associate to be the first point of contact for customers, help locate and purchase merchandise, operate the cash register, stock and recover merchandise, and maintain store cleanliness.

The role emphasizes customer service, basic math and cash handling, and adherence to safety policies, with opportunities to build displays and support store profitability.