Customer-First Retail Associate | Cash & Merchandising

Dollar General; Forest (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Dollar General operates as a value-focused retailer, delivering everyday essentials with a focus on customer service. The Sales Associate role supports store profitability and customer satisfaction by helping customers, processing transactions, stocking merchandise, and maintaining store cleanliness and safety.

The position involves assisting customers, operating cash registers, stocking shelves, and participating in merchandise presentation.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Safety policies

Planogram reading

Cash handling

Basic math

Cash register functions

Stock merchandise

Education

High school diploma or equivalent preferred

Job description

Dollar General operates as a value-focused retailer, delivering everyday essentials with a focus on customer service. The Sales Associate role supports store profitability and customer satisfaction by helping customers, processing transactions, stocking merchandise, and maintaining store cleanliness and safety.

The position involves assisting customers, operating cash registers, stocking shelves, and participating in merchandise presentation.