Customer-First Retail Associate | $18.47/hr + Perks

Goodwill Southern California; Lancaster (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Store discount

Goodwill perks

Employee assistance

Job summary

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. You will help create a welcoming, organized shopping and donation experience and keep stores running smoothly.

You will provide excellent customer service, operate cash registers, process donations, price donated goods, and maintain clean, safe work areas. Flexible shifts include evenings, weekends, and holidays.

Qualifications

• Ability to read, speak, and write basic English.
• Some retail, sales, or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Customer service

POS systems

Team player

Tools

POS systems

Job description

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. You will help create a welcoming, organized shopping and donation experience and keep stores running smoothly.

You will provide excellent customer service, operate cash registers, process donations, price donated goods, and maintain clean, safe work areas. Flexible shifts include evenings, weekends, and holidays.