Retail Associate

Goodwill Southern California; Pomona (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Discount at Goodwill SoCal locations

Goodwill Perks: Discounts on dining, 4

Employee Assistance Program

Job summary

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll provide excellent service to customers and donors, operate cash registers, process transactions, and sort, price, and merchandise donated goods to meet company standards.

You’ll work flexible shifts—including evenings, weekends, and holidays—while staying dependable, punctual, and team oriented.

Qualifications

• Ability to read, speak, and write basic English.
• Retail or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable and punctual.
• RISE values: Respect, Integrity, Service, Excellence.

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Customer service

POS system proficiency

Basic English

Reliability

Team collaboration

Job description

Be the Face of Goodwill. Make a Difference Every Day.

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

What You’ll Do:

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

What You Bring:

• Ability to read, speak, and write basic English.
• Some retail, sales, or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• A strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

What's in it for you:

• Hourly Rate: $18.47
• Discount at Goodwill SoCal retail locations
• Goodwill Perks: Discounts on dining, retail, theme parks and movies
• Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners

Grow with a purpose — join Goodwill SoCal and help make every interaction an opportunity to uplift individuals, strengthen communities, and create brighter futures.

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