Customer-First Retail Associate

Ocean State; Village of Valatie (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Accolade Care

Job summary

Ocean State Job Lot is seeking a Store Associate to assist customers, operate a cash register, stock shelves, and unload deliveries in alignment with company policies. You will play a key role in delivering a positive customer experience and maintaining organized displays.

The position emphasizes teamwork, safety, and efficiency, with responsibilities ranging from transactions to restocking and merchandising. Eligible for various perks and a supportive work environment.

Qualifications

• Basic math and reading skills are required.
• Legible handwriting as well as good verbal and written communication skills are required.

Responsibilities

• Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
• Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
• Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
• Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
• Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
• Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
• Understand, support, and implement safety protocols throughout the store.
• Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Skills

Basic math

Reading skills

Verbal communication

Written communication

Legible handwriting

Job description

Ocean State Job Lot is seeking a Store Associate to assist customers, operate a cash register, stock shelves, and unload deliveries in alignment with company policies. You will play a key role in delivering a positive customer experience and maintaining organized displays.

The position emphasizes teamwork, safety, and efficiency, with responsibilities ranging from transactions to restocking and merchandising. Eligible for various perks and a supportive work environment.