Customer-First Retail Associate | Cashier & Merchandiser

External Ocean State Job Lot; Middletown (RI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Care.com access

Paid Time Off

Health & Wellness

FSA

Accolade Care

Job summary

Ocean State Job Lot is hiring Store Associates in Rhode Island to deliver exceptional customer service, operate cash registers, stock shelves, and assist with deliveries. The role emphasizes friendly interactions, accuracy in transactions, and upholding merchandising standards.

The position offers a 30% associate discount, wellbeing resources, generous paid time off, health and wellness coverage, a flexible spending account, and Accolade Care support, reflecting OSJL's commitment to associates

Qualifications

• Basic math and reading skills are required.
• Legible handwriting and good verbal and written communication skills are required.
• Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires constant extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift.
• Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: Should be able to lift 35 lbs on a regular basis.

Responsibilities

• Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
• Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
• Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
• Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
• Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
• Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
• Understand, support, and implement safety protocols throughout the store.
• Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Skills

Basic math skills

Reading skills

Legible handwriting

Verbal communication

Written communication

Lifting 35 lbs

Job description

Ocean State Job Lot is hiring Store Associates in Rhode Island to deliver exceptional customer service, operate cash registers, stock shelves, and assist with deliveries. The role emphasizes friendly interactions, accuracy in transactions, and upholding merchandising standards.

The position offers a 30% associate discount, wellbeing resources, generous paid time off, health and wellness coverage, a flexible spending account, and Accolade Care support, reflecting OSJL's commitment to associates