Customer-First Retail Associate

Country Supplier LLC; The Dalles (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Country Supplier LLC is seeking a customer service associate to maintain company standards, assist customers, process transactions, and support store operations in The Dalles, OR. The role emphasizes greeting customers, answering questions, and ensuring accurate pricing and inventory knowledge.

The successful candidate will perform daily housekeeping, merchandising, and occasional cross-department duties while maintaining strong communication with team members and adhering to company policies.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Interpersonal skills

Written and verbal communication

Adaptability

Computer literacy

Retail concepts

Attention to detail

Tools

POS systems

Email

Job description

Country Supplier LLC is seeking a customer service associate to maintain company standards, assist customers, process transactions, and support store operations in The Dalles, OR. The role emphasizes greeting customers, answering questions, and ensuring accurate pricing and inventory knowledge.

The successful candidate will perform daily housekeeping, merchandising, and occasional cross-department duties while maintaining strong communication with team members and adhering to company policies.