Customer-First Retail Associate

Kroger Family of Companies; Spring Hill (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Spring Hill, TN is seeking a team member to create an outstanding customer experience through service and maintain a safe, clean environment. You will assist the department manager to reach sales and profit goals while upholding quality standards.

The role involves assisting customers with product questions, stocking, checking freshness, labeling and inventory, and contributing to a welcoming store atmosphere.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Any retail experience (desirable).
• Second language (speaking, reading and/or writing) (desirable).

Responsibilities

• Report safety risks/issues and illegal activity.
• Notify management of customer or employee accidents.
• Inspect equipment and report repairs.
• Reinforce safety procedures and identify unsafe conditions.
• Ensure proper temperatures in cases and coolers; maintain logs.
• Adhere to food safety regulations and guidelines.
• Stay current with ads and promotions.
• Provide friendly, helpful customer service.
• Stock, label and inventory department merchandise; ensure freshness.
• Check product quality and sell-by dates; take action as needed.
• Recommend items and inform customers of specials.
• Acquire knowledge of products and respond to questions.
• Create a welcoming environment and make customers feel valued.
• Promote trust and respect among associates.
• May perform essential job functions with reasonable accommodation.

Skills

Communication

Stress management

Math basics

Job description

Kroger Family of Companies in Spring Hill, TN is seeking a team member to create an outstanding customer experience through service and maintain a safe, clean environment. You will assist the department manager to reach sales and profit goals while upholding quality standards.

The role involves assisting customers with product questions, stocking, checking freshness, labeling and inventory, and contributing to a welcoming store atmosphere.