Customer-First Hardware Sales Associate

Ace-Hardware; Tucson (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Employee Discount

Medical insurance (full time only)

Job summary

Ace Hardware in Tucson, AZ is seeking outgoing, friendly team members to welcome and assist customers on a fast-paced floor. Basic home improvement and repair knowledge is required to help customers find the right hose bibb, drywall supplies, or outlet for electrical projects.

As an independent store, Ace Hardware emphasizes community involvement and customer service. You will greet customers, solve problems, and maintain store cleanliness while working with a small, local team.

Qualifications

• Basic home improvement and repair knowledge required.
• Assist customers with finding products and understanding store layout.
• Able to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Greet customers entering and departing.
• Proactively assist customers in solving problems.
• Maintain a friendly, outgoing demeanor with customers and staff.
• Answer pages and calls promptly and courteously.
• Escalate unresolved customer complaints to management.
• Develop strong product knowledge and store layout awareness.
• Provide personalized service to customers throughout the store.
• Help maintain cleanliness of the sales floor, stock room, and outdoor area.
• Maintain professional appearance and conduct.

Skills

Customer service

Friendly demeanor

Communication

Job description

Ace Hardware in Tucson, AZ is seeking outgoing, friendly team members to welcome and assist customers on a fast-paced floor. Basic home improvement and repair knowledge is required to help customers find the right hose bibb, drywall supplies, or outlet for electrical projects.

As an independent store, Ace Hardware emphasizes community involvement and customer service. You will greet customers, solve problems, and maintain store cleanliness while working with a small, local team.