Customer-First Grocery Specialist

Kroger; Decherd (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a friendly Grocery Clerk to provide outstanding customer service while stocking and merchandising the department. You will help customers find items, inform them about specials, and ensure product quality and safety.

This role emphasizes welcoming service and accurate, safe handling of groceries. The position requires strong communication, basic math skills, and the ability to work in a fast-paced environment while maintaining a clean, organized department for customers across

Qualifications

• Customer service skills required.
• Good communication with customers.
• Basic math skills for cash handling.

Responsibilities

• Grocery Clerk helps customers find items they inquire about.
• Informs customers of specials and recommends items.
• Check product quality and review sell-by dates.
• Provide customers with requested groceries.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and maintain temperature logs.
• Gain knowledge of products and respond to questions.
• Create welcoming environment for customers.
• Maintain safety procedures and report unsafe conditions.
• Maintain equipment and notify managers of needed repairs.
• Notify management of accidents.
• Work cooperatively in high-paced, stressful environment.
• Manage conflict professionally.
• Follow directions and seek assistance when needed.
• Provide support for customers including minors, seniors.

Skills

Customer Service Skills

Effective Communication

Basic Math

Job description

Kroger is seeking a friendly Grocery Clerk to provide outstanding customer service while stocking and merchandising the department. You will help customers find items, inform them about specials, and ensure product quality and safety.

This role emphasizes welcoming service and accurate, safe handling of groceries. The position requires strong communication, basic math skills, and the ability to work in a fast-paced environment while maintaining a clean, organized department for customers across