Customer-First Grocery Clerk: Fresh, Helpful Service

Kroger Family of Companies; Wheat Ridge (CO); On-site; USD 25,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Wheat Ridge, CO is hiring for an associate focused on delivering outstanding customer service and maintaining a safe, clean store environment. You will assist the department manager in meeting sales and profit goals while upholding quality standards and our Customer 1st philosophy.

The role emphasizes product knowledge, effective communication, and teamwork in a fast-paced retail setting, with a strong commitment to safety, integrity and customer satisfaction.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Know products in the department and respond to questions with recommendations.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials and keep them informed.
• Provide customers with fresh products ordered and ensure quality.
• Recommend items to meet customer needs and preferences.
• Check product quality and adhere to sell-by dates and freshness standards.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs as needed.
• Notify management of accidents and safety risks.
• Report any illegal activity as appropriate.
• Work cooperatively in high-paced environments and manage conflicts professionally.
• Assist vulnerable customers including minors and individuals with special needs.

Skills

Stress tolerance

Communication skills

Basic math

Job description

Kroger Family of Companies in Wheat Ridge, CO is hiring for an associate focused on delivering outstanding customer service and maintaining a safe, clean store environment. You will assist the department manager in meeting sales and profit goals while upholding quality standards and our Customer 1st philosophy.

The role emphasizes product knowledge, effective communication, and teamwork in a fast-paced retail setting, with a strong commitment to safety, integrity and customer satisfaction.