Customer-First Grocery Associate: Fresh & Friendly

Pick 'n Save; Brown Deer (WI); On-site; USD 28,000 - 38,000; Full time

Job summary

Pick 'n Save in Wisconsin seeks a customer-focused associate to deliver outstanding service, maintain a safe, clean environment, and assist the department manager in achieving sales and profit goals. You will model the Customer 1st strategy and uphold our values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include answering product questions, keeping shelves stocked, ensuring product quality and dairy specials, and providing a welcoming store experience for

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering questions about products in the department and store.
• Gain knowledge of department products and respond with recommendations.
• Offer product samples to help customers discover new items.
• Inform customers of dairy specials.
• Provide customers with fresh products they have ordered.
• Recommend items to ensure customers get what they want and need.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety programs and identify unsafe conditions; notify management.
• Inspect equipment and report items in need of repair.
• Notify management of accidents.
• Report safety risks, theft or fraud.
• Work cooperatively in a high-paced, stressful environment.
• Manage conflict calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support minors, individuals with special needs, and/or older adults.
• Perform essential functions with or without reasonable accommodation.

Skills

Stress management

Effective communication

Math skills

Job description

Pick 'n Save in Wisconsin seeks a customer-focused associate to deliver outstanding service, maintain a safe, clean environment, and assist the department manager in achieving sales and profit goals. You will model the Customer 1st strategy and uphold our values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include answering product questions, keeping shelves stocked, ensuring product quality and dairy specials, and providing a welcoming store experience for