Customer-First Grocery Associate

Ralphs; Sunland (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

Ralphs is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return.

You will assist the department manager in achieving sales and profit goals, monitor quality standards, and uphold Ralphs’ values of respect, honesty, integrity, diversity, inclusion and safety. This role emphasizes teamwork in a fast-paced store setting.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition and subtraction) required.

Responsibilities

• Help customers discover items and answer questions about products.
• Inform customers of specials and suggest items to meet their needs.
• Check product quality and freshness; review sell-by dates and take action as needed.
• Provide customers with requested grocery items, both fresh and non-perishable.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions; adhere to food safety regulations.
• Maintain proper temperatures and temperature logs in cases and coolers.

Skills

Customer service

Communication

Basic math

Job description

Ralphs is seeking a Grocery Clerk to create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return.

You will assist the department manager in achieving sales and profit goals, monitor quality standards, and uphold Ralphs’ values of respect, honesty, integrity, diversity, inclusion and safety. This role emphasizes teamwork in a fast-paced store setting.