Customer-First Grocery Associate

Kroger; Macon (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Macon, GA is seeking a customer-focused associate to create outstanding shopping experiences and maintain a clean, safe environment. Assist the department manager in reaching sales goals and uphold quality standards and the Customer 1st strategy.

You will help customers by answering questions, stocking and labeling merchandise, and ensuring freshness and proper temperatures. Strong communication and basic math skills are required; bilingual abilities are a plus.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Retail experience preferred.
• Second language beneficial.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Suggest grocery items to customers and inform them of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise; ensure fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and any safety risks.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger in Macon, GA is seeking a customer-focused associate to create outstanding shopping experiences and maintain a clean, safe environment. Assist the department manager in reaching sales goals and uphold quality standards and the Customer 1st strategy.

You will help customers by answering questions, stocking and labeling merchandise, and ensuring freshness and proper temperatures. Strong communication and basic math skills are required; bilingual abilities are a plus.