Customer-First Front End & Bookkeeping Specialist

Kroger; Bellevue (NE); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program (EAP)

Associate discounts

Tuition reimbursement up to $21,000

Job summary

Kroger is seeking an adaptable associate to deliver outstanding customer experiences and maintain a safe, clean store environment at 801 Galvin Rd S, Bellevue, NE. You will assist customers, balance cash, and support administrative tasks while upholding Kroger's Customer 1st strategy.

The role emphasizes teamwork, honesty, and safety. Flexible scheduling is offered, with opportunities for growth across the Kroger Family of Companies.

Qualifications

• Ability to handle stressful situations.
• Ability to use 10-key adding machine by touch.
• Knowledge of basic math (counting, addition, and subtraction).
• Customer Service Experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
• Count and balance daily cash and paper assets.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash report.
• Report sales and register transactions to the Store Manager or Division Cash Management Office in a timely manner according to company policy.
• Maintain Kronos and Timekeeping daily and finalize store weekly payroll.
• Assist management team with administrative duties.
• Answer phones and communicate with store associates and customers.
• Post daily cash shortages/overages in accordance with company policy.
• Follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, etc.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Stress management

10-key by touch

Math basics

Customer service

Second language

Tools

Kronos

Job description

Kroger is seeking an adaptable associate to deliver outstanding customer experiences and maintain a safe, clean store environment at 801 Galvin Rd S, Bellevue, NE. You will assist customers, balance cash, and support administrative tasks while upholding Kroger's Customer 1st strategy.

The role emphasizes teamwork, honesty, and safety. Flexible scheduling is offered, with opportunities for growth across the Kroger Family of Companies.