Customer-First Fast-Casual Cashier

SHRIMP SHACK SEAFOOD KITCHEN; Jacksonville (FL); On-site; USD 16,531 - 24,796; Full time

Job summary

Shrimp Shack Seafood Kitchen, established in Jacksonville in 2010, is seeking Front of House teammates to greet guests, take orders, and provide prompt service. You will use our POS system, handle cash, and contribute to a friendly dining experience.

Ideal candidates know the menu, can upsell items, and maintain a clean, safe work area while following all sanitation guidelines and safety procedures. Join a team dedicated to hospitality and guest satisfaction.

Qualifications

• Experience in delivering excellent guest service.
• Familiarity with point of sale systems and handling cash.
• Knowledge of menu items, ingredients and promotions.
• Strong communication and multitasking abilities.

Responsibilities

• Provide excellent Guest service and greets Guests immediately upon arrival with a smile
• Listen to the Guests and take their orders, suggestively sell items, repeat their order back for accuracy, directs Guests to the drink bar, and count back change efficiently, quickly, and without error
• Use of the company’s point of sale system to take the Guest’s order
• Proper cash handling procedures are followed
• Acknowledges and invites back departing Guests
• Extensive knowledge of menu items, ingredients and promotions
• Answer the telephone to assist Guests with concerns and to go orders
• Handle complaints as necessary
• Follow company, local, state and federal alcohol regulations
• Maintain a clean and stocked work area
• Follows all safety and sanitation procedures
• Any other tasks deemed necessary by management

Skills

Guest service

POS system

Cash handling

Menu knowledge

Communication

Job description

Shrimp Shack Seafood Kitchen, established in Jacksonville in 2010, is seeking Front of House teammates to greet guests, take orders, and provide prompt service. You will use our POS system, handle cash, and contribute to a friendly dining experience.

Ideal candidates know the menu, can upsell items, and maintain a clean, safe work area while following all sanitation guidelines and safety procedures. Join a team dedicated to hospitality and guest satisfaction.