Customer-First Fashion Sales Specialist

knitwellgroup; Normal (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical, dental, vision options

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma is seeking a Sales Associate for Store 5269-Shops at College Hills-Soma-Normal, IL. You will welcome customers, share product knowledge, and provide personalized service in a customer-centered environment.

Join a team that values hospitality, teamwork, and brand standards while supporting merchandising and store operations. This regular/part-time role offers room for growth and a chance to empower customers daily.

Qualifications

• Passion for our brand and empowering confidence.
• Flexible availability — nights, weekends, and holidays.
• Team player with ownership and initiative.
• Ability to learn new processes and tools.
• Strong interpersonal and communications skills.
• Age eligibility varies by state; IL requires 16+ years old.
• Ability to bend, reach, and lift up to 50 pounds.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand customer needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Contribute to store performance by meeting personal goals.
• Assist with merchandising, inventory replenishment, and store organization.
• Maintain a visually inspiring store environment reflecting brand standards.
• Support a positive, collaborative team environment.

Job description

Soma is seeking a Sales Associate for Store 5269-Shops at College Hills-Soma-Normal, IL. You will welcome customers, share product knowledge, and provide personalized service in a customer-centered environment.

Join a team that values hospitality, teamwork, and brand standards while supporting merchandising and store operations. This regular/part-time role offers room for growth and a chance to empower customers daily.