Customer-First Fashion Concierge

knitwellgroup; Palm Desert (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Philanthropic partnerships

Job summary

Soma is seeking a Sales Associate in Palm Desert, CA to welcome customers and deliver personalized service in a customer-centered environment. You will learn products, assist with merchandising, and contribute to a seamless omnichannel shopping experience.

The role requires flexibility for nights, weekends, and holidays, along with a strong team mindset and excellent communication skills. Responsibilities include helping customers, educating them about loyalty programs, and supporting store

Qualifications

• Must be at least 16 years old for some states; at least 18 for others.
• Flexible availability — including nights, weekends, and holidays.
• Ability to learn new processes and tools quickly.
• Strong interpersonal and communications skills.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations with customers to identify needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about loyalty programs and benefits.
• Contribute to store performance by meeting personal goals and staying organized.
• Assist store leaders with merchandising, inventory replenishment, and stockroom needs.
• Maintain a visually inspiring store environment aligned with brand standards.
• Foster teamwork and collaboration to support daily operations.

Skills

Customer service

Team player

Interpersonal skills

Communication skills

Flexibility

Tools

POS systems

Job description

Soma is seeking a Sales Associate in Palm Desert, CA to welcome customers and deliver personalized service in a customer-centered environment. You will learn products, assist with merchandising, and contribute to a seamless omnichannel shopping experience.

The role requires flexibility for nights, weekends, and holidays, along with a strong team mindset and excellent communication skills. Responsibilities include helping customers, educating them about loyalty programs, and supporting store