Customer-First Crew Member — Paid Training & Tips

Sourdough & Co; Oakley (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Paid training

Flexible scheduling

Tips in addition to pay

Job summary

Sourdough & Co in Oakley, CA, is urgently hiring a Dynamic Crew Member to deliver excellent customer service. Responsibilities include greeting customers, managing transactions, and resolving complaints. Ideal candidates thrive in a fast-paced environment and possess strong communication and math skills. Enjoy employee discounts, tips, and paid training in a friendly atmosphere. Flexible scheduling is available.

Qualifications

• Experience with POS systems and in a fast-food environment is a plus.
• Excellent communication skills and a friendly demeanor are essential.
• Ability to effectively resolve customer complaints.

Responsibilities

• Greet customers with a smile upon entering and leaving the store.
• Manage transactions efficiently using a cash register.
• Ensure accurate pricing and quantities while scanning goods.
• Accept payments in cash, credit, or check, providing change and receipts.
• Bag and wrap purchased goods for safe transport.
• Upsell and cross-sell products when appropriate.
• Assist customers with returns, refunds, and complaints.

Skills

Customer service

Communication skills

Cash management

Math skills

POS system experience

Job description

Sourdough & Co in Oakley, CA, is urgently hiring a Dynamic Crew Member to deliver excellent customer service. Responsibilities include greeting customers, managing transactions, and resolving complaints. Ideal candidates thrive in a fast-paced environment and possess strong communication and math skills. Enjoy employee discounts, tips, and paid training in a friendly atmosphere. Flexible scheduling is available.