Customer-First Convenience Store Team Member

West-Coast-Convenience-LLC; California; On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Fuel discount program 0.10 cents off a

Fuel discount program 0.30 cents off a

Fuel discount program 0.40 cents off a

Job summary

West Coast Convenience, the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands, is headquartered in Union City, CA, and operates a growing network across California. Founded in 1978, we are guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

We seek all levels of hardworking, customer-focused individuals for full-time and part-time roles across three shifts.

Qualifications

• Must be able to work a flexible schedule as needed.
• Ability to read, understand, and write in English.
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)

Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Skills

Verbal communication

Written communication

Customer service

Basic math

Teamwork

Job description

West Coast Convenience, the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands, is headquartered in Union City, CA, and operates a growing network across California. Founded in 1978, we are guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.

We seek all levels of hardworking, customer-focused individuals for full-time and part-time roles across three shifts.