Customer-First Cashier & Sales Pro

Rocky; Dover (NH); On-site; USD 17,000 - 22,000; Full time

Job summary

Rocky is seeking a friendly cashier to deliver helpful customer service, process sales quickly, and maintain an orderly register area. You will greet customers, handle receipts and promotions, stock the register area, and work with management to meet sales goals.

The role emphasizes accurate cash handling, merchandise presentation, teamwork, and participation in monthly store meetings, with duties including stocking, answering calls, and supporting store operations as needed.

Qualifications

• Ability to combine amazing customer service with strong sales skills.
• Perform all tasks in the store including cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment.
• Work with management team to achieve established sales and productivity goals.
• Assisting in maintaining the good working condition of store equipment.
• Work with management to develop and execute ideas and activities to increase store traffic.
• Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained.
• Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards
• Greet customers as they enter the store
• Answer phone calls
• Maintain awareness of all promotions and advertisements
• Accurately and efficiently ring on registers and maintain all cash at registers
• Maintain orderly appearance of register area and supplies stocked
• Solicit customers to open an Ace Rewards card
• Issuing receipts, refunds, credits or change due to customers
• Attend mandatory monthly store meetings

Responsibilities

• Other responsibilities as assigned by store management.

Skills

Customer service

Sales

Tools

POS system

Job description

Rocky is seeking a friendly cashier to deliver helpful customer service, process sales quickly, and maintain an orderly register area. You will greet customers, handle receipts and promotions, stock the register area, and work with management to meet sales goals.

The role emphasizes accurate cash handling, merchandise presentation, teamwork, and participation in monthly store meetings, with duties including stocking, answering calls, and supporting store operations as needed.