Customer-First Cashier & Checkout Expert

Kroger Family of Companies; Charlottesville (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Kroger Family of Companies in Charlottesville, VA is seeking a diligent Cashier/Checker to deliver exceptional service at the checkout. You will greet customers, assist with questions, and process transactions quickly and accurately using our POS system.

You will handle various tenders (Cash, Checks, Credit, Debit, SNAP EBT, WIC), apply coupons and loyalty offers, follow loss-prevention guidelines, and help maintain a safe, welcoming store environment aligned with company policies—no matter the

Qualifications

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Greet customers and assist at the checkout.
• Process customer transactions quickly, accurately, and efficiently.
• Understand the POS system and handle tenders (Cash, Checks, Credit, Debit, SNAP EBT, offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons) according to policy.
• Adhere to cash-handling limits and control losses.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads, promotions, and seasonal specials.
• Adhere to all food safety regulations and safety guidelines.
• Reinforce safety programs and report unsafe conditions to management.
• Inspect equipment and coordinate repairs as needed.
• Provide assistance and product knowledge to create a welcoming environment for customers and ensure compliance with laws and company policies.

Skills

Customer service experience

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies in Charlottesville, VA is seeking a diligent Cashier/Checker to deliver exceptional service at the checkout. You will greet customers, assist with questions, and process transactions quickly and accurately using our POS system.

You will handle various tenders (Cash, Checks, Credit, Debit, SNAP EBT, WIC), apply coupons and loyalty offers, follow loss-prevention guidelines, and help maintain a safe, welcoming store environment aligned with company policies—no matter the