Customer-Facing Utility Design Technician

Techserv; Tulsa (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

Techserv is seeking a Customer Design Technician to perform intermediate technical work across planning, design, analysis, testing, and operation of company equipment and facilities. The role involves preparing orders, obtaining rights of way, and implementing system improvements to meet customer needs.

Responsibilities include interacting with various customers to determine service upgrades and designing facilities while considering costs and billing implications.

Qualifications

• High school diploma or equivalent plus 2 years or related utility industry work experience.
• Or an associate's degree in electrical/electronic/civil/mechanical engineering technology/drafting/design technology or related fields is preferred but not required.
• Valid Driver's License

Responsibilities

• Prepare required orders and obtain right of way to implement system improvements.
• Interact with residential/commercial/industrial customers to determine needs and design facilities.
• Determine costs to be passed to customers and bill accordingly.
• Communicate with Project Design Group for advice on improvements.
• Travel within and outside the area for storm restoration assessments when needed.

Skills

Basic computer literacy

Communication skills

Team player

Planning & organization

Problem solving

Education

High school diploma or equivalent + 2 years utility industry experience

Associate's degree in electrical/electronic/civil/mechanical engineering technology/drafting/design technology (preferred)

Tools

Microsoft Outlook

Distribution Design Studio

Electric Office

GIS mapping system

PDS

EEMS

TLM

STORMS

OPS

JERI

CAD

Microsoft Office

Job description

Techserv is seeking a Customer Design Technician to perform intermediate technical work across planning, design, analysis, testing, and operation of company equipment and facilities. The role involves preparing orders, obtaining rights of way, and implementing system improvements to meet customer needs.

Responsibilities include interacting with various customers to determine service upgrades and designing facilities while considering costs and billing implications.