Customer-Facing Sales & Merchandising Specialist

Dollar General; Norfolk (VA); On-site; USD 26,000 - 32,000; Full time

Job summary

Dollar General is seeking a retail team member to act as a point of contact for customers, stock and display merchandise, and assist with checkout procedures. The role emphasizes friendly customer service, accurate cash handling, and adherence to plan‑o‑gram guidelines.

Responsibilities include unloading trucks, stocking shelves, building displays, and maintaining store cleanliness while upholding company policies. Equal opportunity employer.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and verbal communication skills.
• Ability to read plan-o-grams and follow merchandise presentation guidance.
• Basic math and cash handling knowledge.
• Experience with IBM POS or similar registers is a plus.

Responsibilities

• Unload trucks and stock merchandise.
• Build and rotate merchandise displays; stock and face shelves.
• Assist customers in locating items and operate the checkout.
• Greet customers and help maintain store cleanliness and safety.
• Follow company policies and procedures.

Education

High school diploma or equivalent preferred

Tools

IBM cash register

POS system

Job description

Dollar General is seeking a retail team member to act as a point of contact for customers, stock and display merchandise, and assist with checkout procedures. The role emphasizes friendly customer service, accurate cash handling, and adherence to plan‑o‑gram guidelines.

Responsibilities include unloading trucks, stocking shelves, building displays, and maintaining store cleanliness while upholding company policies. Equal opportunity employer.