Customer-Facing Project Manager, Packaging & Ops

Pratt Industries, Inc.; Mason (OH); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Pratt Industries, Inc. in Mason, OH seeks a Project Manager who collaborates with sales, account managers and clients to drive program execution from conception through delivery, with a strong emphasis on customer service and direct communication about order needs and essential information for success.

Responsibilities include coordinating with sales, client and plant operations, preparing production specifications, maintaining client job files, and providing regular client reports; strong

Qualifications

• Experience in project management and customer service.
• Background in display and packaging preferred.
• Ability to manage milestones and schedules.

Responsibilities

• Coordinate with sales, client and plant operations for back-end execution.
• Provide documents to create manufacturing production specifications and submit them to clients’ systems or partners.
• Maintain and manage all client job files and respond to requests.
• Prepare client reports and inventory-related updates as required.
• Support continuous improvement efforts and assist as needed.

Skills

Customer service

Communication

Project coordination

Problem solving

Milestone management

Tools

Microsoft Office

Job description

Pratt Industries, Inc. in Mason, OH seeks a Project Manager who collaborates with sales, account managers and clients to drive program execution from conception through delivery, with a strong emphasis on customer service and direct communication about order needs and essential information for success.

Responsibilities include coordinating with sales, client and plant operations, preparing production specifications, maintaining client job files, and providing regular client reports; strong