Customer-Facing Deployment Engineer — 5G Protocols

Keysight Technologies; San Diego (CA); Hybrid; USD 120,000 - 199,000; Full time

Job summary

Keysight Technologies is seeking an Advanced Forward Deployment Engineer to work inside a customer’s development program as a software developer, systems engineer, and deployment lead, shipping production code.

You will diagnose issues across protocol stacks, modify software, validate fixes, and deliver controlled releases during early development, integration, and regression cycles, embedding within customer environments to customize and deploy technology into production systems.

Qualifications

• Bachelor's or Master's degree in CS/EE or equivalent.
• 4–5 years of relevant software/systems engineering experience.
• Proficiency in C/C++ and Python, Linux, and automated testing.

Responsibilities

• Own technically complex deployment issues from first report to validated fix.
• Analyze signaling flows, traces, timing, and performance data to isolate failures.
• Write and modify application and protocol-stack software for customer environments.
• Develop and extend Python APIs that customer teams integrate against.
• Build automation workflows inside the customer's workflows.
• Create diagnostic instrumentation when existing tools are insufficient.
• Deploy controlled patches and interim releases per release process.
• Travel to customer sites as required.

Skills

C/C++

Python

Linux

Protocol debugging

Education

Bachelor's or Master's in CS/EE

Job description

Overview

Keysightis at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn moreabout what we do.

Our award-winningculture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

The Advanced Forward Deployment Engineer works inside a customer's development program as software developer, systems engineer, and deployment lead in one role, and ships production code. This person independently determines and develops the approach to assigned deployment problems, diagnosing issues deep within the protocol stack (Layer 1 to Layer 3), modifying software, validating fixes, and delivering controlled releases during a customer's early development, integration, and regression cycles.

This is a customer-facing software engineering role where you will embed directly within a customer environment to customize, integrate, and deploy technology into real-world production systems.

Core responsibilities

• Own technically complex deployment issues from first report to validated fix, independently determining and developing your own approach

• Work onsite or closely with wireless customer development teams during major feature introductions

• Analyze signaling flows, traces, timing behavior, and performance data to isolate failures across Keysight and customer implementations

• Write and modify application and protocol-stack software, plus the supporting software and firmware the customer environment requires

• Develop and extend Python APIs that customer teams integrate against

• Build automation workflows inside the customer's workflows

• Create diagnostic instrumentation when existing tools are insufficient

• Develop, validate, and deploy controlled patches, feature flags, and interim releases under Keysight's release process

• Run rapid prototyping loops directly with customers to test and iterate on new features based on live feedback

• Act as a feedback loop to the core product and engineering teams, translating field problems into engineering requirements and defects for product management and R&D

Qualifications

Typically requires a Bachelor's or Master's degree (or equivalent) and 4-5 years of relevant software/systems engineering experience.

• Strong software-development experience across multiple software stacks

• Preferred expertise in at least one domain (PHY/L1, MAC/RLC/PDCP and L2, or RRC/NAS and L3), plus working knowledge of adjacent layers and end-to-end 4G, 5G, and 5G-Advanced system behavior

• Proficiency in C/C++ and Python (including API development), Linux, embedded or real-time software, and automated testing

• Experience debugging protocol interactions through logs, traces, packet captures, call flows, and timing analysis

• Familiarity with 3GPP specifications and the practical differences among standards compliance, interoperability, and implementation behavior

• Experience in design and test instrumentation and test emulation tools

• Ability to produce production-quality code that ships in a customer's build

• The judgment and customer presence to operate inside confidential development programs

• Excellent communication skills; able to explain technical trade-offs to both engineers and non-technical stakeholders

• Willingness to relocate or travel to a specific customer site as required by the assignment

Travel Requirement: Up to 50% travel to local client sites. Occasional international travel may also be required.

Other Information

This position is on-site in San Diego, California
Relocation is available for this position

Visa Sponsorship is not available for this position

The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below:

California Pay Range: MIN $124,420.00 -MID $165,890.00 - MAX $207,370.00

Note: For other locations, pay ranges will vary by region

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

US Employees may be eligible for the following benefits:

- Medical, dental and vision

- Health Savings Account

- Health Care and Dependent Care Flexible Spending Accounts

- Life, Accident, Disability insurance

- Business Travel Accident and Business Travel Health

- 401(k) Plan

- Flexible Time Off, Paid Holidays

- Paid Family Leave

- Discounts, Perks

- Tuition Reimbursement

- Adoption Assistance

- ESPP (Employee Stock Purchase Plan)

#LI-CS1