Customer-Facing Banking & Sales Pro

Citigroup Inc.; Hicksville (NY); Presencial; USD 50 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision coverage

401(k)

Life, accident, and disability ins.

Paid time off

Resumo da oferta

Citigroup Inc. is hiring an entry-level Universal Banker in Hicksville, NY. You will assist in basic account openings and provide service delivery to customers, resolving issues in line with bank policies.

You will execute financial transactions, refer opportunities to partners, and help create sales opportunities from service transactions while supporting branch promotional activities. Regulatory compliance and risk awareness are essential in this role.

Qualificações

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsabilidades

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Assess risk when business decisions are made, safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations

Conhecimentos

Retail Banking

Customer service

Communication skills

Sales oriented

Formação académica

High School diploma

Descrição da oferta de emprego

Citigroup Inc. is hiring an entry-level Universal Banker in Hicksville, NY. You will assist in basic account openings and provide service delivery to customers, resolving issues in line with bank policies.

You will execute financial transactions, refer opportunities to partners, and help create sales opportunities from service transactions while supporting branch promotional activities. Regulatory compliance and risk awareness are essential in this role.