Customer-Facing Bank Teller | Growth & Community Impact

Associated Banc‑Corp; Rockford (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer time off

Diversity-focused Colleague Resource/“

Career development

Well-being programs

Parental leave

Employee stock purchase plan

Military benefits

Banking benefits

Job summary

Associated Bank in Rockford, IL is seeking a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients reach their goals.

Grow your banking knowledge while joining a team that values collaboration, integrity, and community impact.

Qualifications

• High school diploma or equivalent
• Up to 2 years of demonstrated customer service experience
• Preferred Experience in retail banking, cash handling, or financial services

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Associated Bank in Rockford, IL is seeking a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients reach their goals.

Grow your banking knowledge while joining a team that values collaboration, integrity, and community impact.