Customer-Facing Applications Engineer - Mechanical (Onsite)

Purple Cow Recruiting; New Haven (CT); On-site; USD 70,000 - 85,000; Full time

Job summary

Heartline Staffing is recruiting an Applications Engineer for an onsite opportunity in New Haven, Connecticut. You will work with customers, distributors and cross-functional internal teams to provide technical application support and solve mechanical problems.

The ideal candidate has a mechanical engineering background or demonstrated mechanical aptitude with an understanding of mechanical engineering and fluid dynamics, and can explain complex concepts clearly to customers.

Qualifications

• Experience Interacting With Customers And Explaining Technical Concepts In Simple Terms (REQUIRED)
• Mechanical Engineering Background OR Demonstrated Mechanical Aptitude With Understanding Of Mechanical Engineering And Fluid Dynamics (REQUIRED)
• Bachelor's Degree OR Demonstrated Technical Aptitude Meeting The Stated Experience Alternative (REQUIRED)
• Strong Technical Problem-Solving Ability In An Engineering / Application Support Environment (REQUIRED)
• Ability To Work Onsite In New Haven, CT (REQUIRED)
• Ability To Meet The Local-Candidate Requirement (REQUIRED)
• Ability To Travel As Required By The Position (REQUIRED)

Responsibilities

• Provide Customer-Facing Technical Application Support
• Apply Mechanical Engineering Knowledge And Mechanical Aptitude To Technical Applications
• Apply Understanding Of Fluid Dynamics To Application Problems
• Troubleshoot Technical And Mechanical Application Issues
• Communicate Technical Concepts Clearly To Customers And End Users
• Support Customers And Distributors With Technical Solutions
• Support Selection, Quoting, Troubleshooting And Application Of Industrial Mechanical Equipment
• Interpret Engineering Information And Technical Requirements
• Support Technical Product Quotations
• Work With Customers, Distributors And Internal Teams To Resolve Application Issues
• Provide Technical Support To Sales And Customer-Facing Teams
• Work As Part Of A Five-Person Applications Engineering Team
• Collaborate Across Engineering, Production, Sales And Customer Service
• Gain Exposure Beyond Engineering Into Manufacturing, Production, Commercial Operations And Business Margins
• Receive Mentoring From Senior Engineers
• Work Within A Collaborative, Supportive Team Environment

Skills

Customer communication

Mechanical aptitude

Fluid dynamics understanding

Problem solving

Education

Bachelor's degree

Tools

CAD / SolidWorks

ERP (Microsoft Dynamics / BC)

Job description

Heartline Staffing is recruiting an Applications Engineer for an onsite opportunity in New Haven, Connecticut. You will work with customers, distributors and cross-functional internal teams to provide technical application support and solve mechanical problems.

The ideal candidate has a mechanical engineering background or demonstrated mechanical aptitude with an understanding of mechanical engineering and fluid dynamics, and can explain complex concepts clearly to customers.