Customer-Facing AI & Integration Engineer

Haven; Chicago (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Stock options

Competitive benefits

PTO + holidays

Parental leave

Wellness stipend

Commuter benefits (Chicago)

Job summary

FourKites invites you to join a team merging software engineering with real customer impact. As a Forward Deployed Engineer, you will work with enterprise clients from discovery through deployment, building integration and AI workflow solutions that directly improve outcomes.

You’ll write production-grade code in Java and Python, design scalable integrations, and mentor new engineers. Strong collaboration with technical and non-technical stakeholders is essential, as is practical experience with

Qualifications

• Strong proficiency in Java and Python with production-grade code.
• Solid data structures and algorithms fundamentals.
• Hands-on experience with LLMs, prompt engineering, and agentic workflows.
• Familiarity with LangGraph, LangChain, or equivalent frameworks.
• Clear, confident communication with both technical and non-technical stakeholders.
• Experience with queueing systems, data warehouses, and ETL is a plus.

Responsibilities

• Customer-Facing Engineering – Join discovery and technical calls, answer complex questions with concrete solutions on the spot, and deploy agentic workflows.
• Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
• AI Workflow Development – Write and extend LangGraph-based workflows and Agent Studio customizations that orchestrate real supply chain operations.
• Integration Development – Design and develop production-grade integrations to connect with customer systems to solve complex supply chain problems.
• Quality & Ownership – Write thorough RCAs for integration failures, own fixes through resolution, and conduct code reviews before any customer deployment.
• Knowledge Building – Contribute to the team's reusable integration and AI workflow library, and mentor incoming FDEs.

Skills

Java

Python

Data structures/algorithms

LLMs/prompts

Agentic workflows

LangGraph/LangChain

Communication

Queueing systems

Data warehouses/ETL

Tools

n8n

Pipedream

Temporal

Lucidchart

draw.io

Job description

FourKites invites you to join a team merging software engineering with real customer impact. As a Forward Deployed Engineer, you will work with enterprise clients from discovery through deployment, building integration and AI workflow solutions that directly improve outcomes.

You’ll write production-grade code in Java and Python, design scalable integrations, and mentor new engineers. Strong collaboration with technical and non-technical stakeholders is essential, as is practical experience with