Customer-Facing AI Engineer (FDE) - Build & Deploy

FDE Team; San Francisco, Northern (CA, KY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

FDE Team in San Francisco, CA is hiring Forward Deployed Engineers who blend strong software engineering with direct customer collaboration, embedding with customer teams and ownership from discovery to production.

You will translate ambiguous requirements into practical technical solutions, build AI applications and integrations using Python and TypeScript, and work closely with stakeholders to deliver production-ready systems.

Qualifications

• 5+ years of professional software engineering experience.
• Experience building backend applications, APIs, integrations or full-stack products.
• Ability to scope independently and solve ambiguous technical problems.
• Experience taking software from prototype into production.
• Cloud experience with AWS, Azure or GCP.
• Strong debugging and systems-thinking capabilities.
• Comfortable working directly with technical and business stakeholders.

Responsibilities

• Work directly with customers to understand complex technical and operational problems.
• Translate ambiguous requirements into practical technical solutions.
• Build AI applications, integrations, APIs, backend services and automation.
• Develop using Python, TypeScript and other modern technologies.
• Build LLM, RAG and agentic AI workflows where appropriate.
• Integrate with customer APIs, databases, cloud platforms and enterprise systems.
• Work directly within customer engineering environments and workflows.
• Troubleshoot application, integration, data and infrastructure issues.
• Partner with FDE Team engineering pods to turn customer-specific solutions into reusable capabilities.
• Document solutions and support successful knowledge transfer.

Skills

5+ years

Backend APIs

Full-stack

AWS/Azure/GCP

Python

TypeScript

Debugging

Stakeholders

Production-grade

Job description

FDE Team in San Francisco, CA is hiring Forward Deployed Engineers who blend strong software engineering with direct customer collaboration, embedding with customer teams and ownership from discovery to production.

You will translate ambiguous requirements into practical technical solutions, build AI applications and integrations using Python and TypeScript, and work closely with stakeholders to deliver production-ready systems.