Customer Experience & Upsell Specialist (Car Wash)

Express Wash Concepts LLC; Westerville (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Unlimited Wash Club

50% off retail items

Paid vacation

Company uniforms

Ongoing training

Job summary

Express Wash Concepts LLC at Moo Moo Express Car Wash in Westerville, Ohio is hiring a Team Member to deliver fast, friendly service and promote Unlimited Wash Club memberships.

You will greet customers, upsell packages, operate POS, and maintain quality and safety standards while helping customers through the wash process. Training is provided and opportunities for advancement are available.

Qualifications

• High school diploma or equivalent or current enrollment.
• Willingness to work flexible hours, including weekends.
• Ability to stand for extended periods and lift up to 25 lbs (50 lbs occasionally).

Responsibilities

• Provide exceptional customer service and promote monthly Unlimited Wash Club packages.
• Greet customers and upsell products while managing expectations for first impressions.
• Operate basic retail equipment (POS) and handle transactions accurately.
• Maintain quality control and follow safety protocols and procedures.
• Assist with day-to-day duties as needed.

Skills

Customer service

Upselling

POS familiarity

Teamwork

Flexibility

Education

High school diploma or equivalent

Tools

POS system

Job description

Express Wash Concepts LLC at Moo Moo Express Car Wash in Westerville, Ohio is hiring a Team Member to deliver fast, friendly service and promote Unlimited Wash Club memberships.

You will greet customers, upsell packages, operate POS, and maintain quality and safety standards while helping customers through the wash process. Training is provided and opportunities for advancement are available.