Customer Experience Trainee: Banking & Success Pathways

Year Up United; McCandless (Allegheny County); On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

Educational stipend

Job summary

Year Up United offers a one-year or shorter intensive training program for young adults, combining in-classroom skill development with internships and coaching across four career pathways.

Participants receive an educational stipend and internship placement, with the internship hosted at BNY Mellon in Pittsburgh. Eligible individuals are high school graduates, U.S. work-eligible, and available Monday–Friday for the program.

Qualifications

• High school diploma or GED required.
• Eligible to work in the U.S.
• Available Monday–Friday throughout the program.
• Have not obtained a Bachelor’s degree.

Responsibilities

• Gain product and service knowledge, a customer-centric mindset, and professional business skills.
• Develop interviewing and networking abilities, resume building, and ongoing support guidance.
• Engage in four career pathways: Banking, Customer Success, or Insurance Operations & Claims.
• Complete internship and mentorship experiences at Year Up United and partner internship sites.

Skills

Relationship building

Entrepreneurial mindset

Motivated learner

Education

High school diploma or GED

Job description

Year Up United offers a one-year or shorter intensive training program for young adults, combining in-classroom skill development with internships and coaching across four career pathways.

Participants receive an educational stipend and internship placement, with the internship hosted at BNY Mellon in Pittsburgh. Eligible individuals are high school graduates, U.S. work-eligible, and available Monday–Friday for the program.