Customer Experience Team Member — Growth & Benefits

GetJobSmart; Mesa (AZ); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) match

Gym membership

Mental health resources

Job summary

Willow East Group in Mesa, Arizona is seeking a full-time Team Member to provide exceptional customer service and maintain a welcoming store environment. You will help customers, process transactions, stock shelves, and support teammates in a dynamic setting.

The role requires a high school diploma or equivalent, 1+ year of retail or hospitality experience, and the ability to lift up to 50 pounds. Training, benefits, and opportunities for growth are offered in a collaborative workplace.

Qualifications

• High school diploma or equivalent required, plus at least 1 year of customer service in retail or hospitality.
• Familiarity with point-of-sale systems and basic cash handling preferred.
• Strong communication and a friendly demeanor are essential in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and transactions and maintain a welcoming environment.
• Stock merchandise, keep displays organized, and support other team members as needed.
• Collaborate with team to meet daily sales targets and ensure a clean, organized workspace.
• Assist in food and beverage preparation when required and follow company policies for safety and efficiency.

Skills

Customer service

Communication

Teamwork

POS familiarity

Cash handling

Physical stamina

Education

High school diploma or equivalent

Tools

POS systems

Job description

Willow East Group in Mesa, Arizona is seeking a full-time Team Member to provide exceptional customer service and maintain a welcoming store environment. You will help customers, process transactions, stock shelves, and support teammates in a dynamic setting.

The role requires a high school diploma or equivalent, 1+ year of retail or hospitality experience, and the ability to lift up to 50 pounds. Training, benefits, and opportunities for growth are offered in a collaborative workplace.