Customer-Experience Store Manager

Precision Tune Auto Care Parent; Greenville (AL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid time off and holidays

Ongoing training and career growth

Supportive, team-oriented workplace

Job summary

Precision Tune Auto Care is seeking a Store Manager to lead daily operations and deliver exceptional customer experiences. The role focuses on hospitality, clear communication, and hands-on leadership to drive service quality and sales.

The ideal candidate has a background in retail or service leadership, strong people skills, and a commitment to teamwork. This onsite position offers professional growth and a supportive workplace culture.

Qualifications

• Previous experience in retail, hospitality, or customer service leadership preferred.
• Ability to deliver excellent service face-to-face and over the phone.
• Strong leadership and team management abilities.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead and manage day-to-day store operations, ensuring smooth workflow and outstanding service.
• Provide exceptional hospitality by greeting customers, listening to their needs, and ensuring clear communication about services.
• Manage phone inquiries with professionalism and a customer-first mindset.
• Build, train, and motivate a high-performing team of employees.
• Drive sales and profitability by meeting performance goals and promoting services.
• Maintain a clean, organized, and welcoming shop environment.
• Resolve customer concerns quickly and effectively to build loyalty and trust.
• Uphold Precision Tune Auto Care’s standards of honesty, quality, and reliability.

Skills

Hospitality

Customer service

Leadership

Communication

Problem solving

Multitasking

POS systems

Tools

POS systems

Job description

Precision Tune Auto Care is seeking a Store Manager to lead daily operations and deliver exceptional customer experiences. The role focuses on hospitality, clear communication, and hands-on leadership to drive service quality and sales.

The ideal candidate has a background in retail or service leadership, strong people skills, and a commitment to teamwork. This onsite position offers professional growth and a supportive workplace culture.