Customer Experience Specialist - Retail (Part-Time)

Dollar Tree, Inc.; Newington (CT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Newington, CT is seeking a Customer Service Associate to support a positive shopping experience. You will help customers, process transactions, stock shelves, and assist with unloading trucks as needed.

This part-time role requires good communication, reliability, and the ability to lift up to 50 lbs. You’ll work in a fast-paced retail environment with emphasis on friendly service and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree in Newington, CT is seeking a Customer Service Associate to support a positive shopping experience. You will help customers, process transactions, stock shelves, and assist with unloading trucks as needed.

This part-time role requires good communication, reliability, and the ability to lift up to 50 lbs. You’ll work in a fast-paced retail environment with emphasis on friendly service and teamwork.