Customer Experience Specialist - Retail (Flexible Schedule)

Walgreens; Midlothian (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens is seeking a Customer Experience team member in Midlothian, IL. You will greet customers, assist with products and services, and resolve issues to ensure a positive experience.

Tasks include cashier duties, merchandising, inventory, and maintaining store standards. Experience in retail and familiarity with Walgreens services are preferred. Flexible schedule, including evenings and weekends, is required.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and patients and help with products and services to ensure a positive experience.
• Resolve customer issues and answer questions; share best practices to deliver a distinctive Walgreens experience.
• Provide courteous, friendly, fast, and efficient service at the register and shelves; upsell and suggest related items.
• Maintain store cleanliness, merchandising standards, stock rotation, and inventory records.
• Assist with photo area services (passport photos, prints) and web order pickups.
• Follow asset protection, compliance, and company policies; support special assignments as needed.

Skills

Customer service

Cash handling

Merchandising

Communication

Job description

Walgreens is seeking a Customer Experience team member in Midlothian, IL. You will greet customers, assist with products and services, and resolve issues to ensure a positive experience.

Tasks include cashier duties, merchandising, inventory, and maintaining store standards. Experience in retail and familiarity with Walgreens services are preferred. Flexible schedule, including evenings and weekends, is required.