Customer Experience Specialist - Retail (Flexible Hours)

Walgreens Co.; Livonia (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate in Michigan to deliver a distinctive checkout experience. You will greet customers, assist with product selections, and process sales at the register, handling cash and exchanges as needed.

The role emphasizes friendly, efficient service and maintaining clean, well-merchandised counters. You will also engage customers with product knowledge, suggest complementary items, and support stock and display maintenance to ensure an inviting store

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Engages customers with a friendly, helpful attitude and answers questions to ensure a positive experience.
• Recommends items and trade-up or companion products to customers.
• Registers purchases at the cash register and handles cash, returns, refunds, and exchanges.
• Maintains clean, well-merchandised counters and shelves; assists with stock and price checks.

Skills

Customer service

Cash handling

Point of sale

Upselling

Job description

Walgreens Co. is seeking a customer-focused associate in Michigan to deliver a distinctive checkout experience. You will greet customers, assist with product selections, and process sales at the register, handling cash and exchanges as needed.

The role emphasizes friendly, efficient service and maintaining clean, well-merchandised counters. You will also engage customers with product knowledge, suggest complementary items, and support stock and display maintenance to ensure an inviting store