Customer Experience Specialist (Retail Checkout)

Walgreens Co.; Warrenton (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is looking for a front-line associate in Warrenton, MO to deliver an outstanding customer experience. You will greet customers, assist with products, and handle transactions with accuracy and courtesy in a fast-paced retail setting.

The role includes merchandising, stock replenishment, and adhering to safety and store policies. Flexible scheduling, including evenings and weekends, is required, with an emphasis on teamwork and customer service excellence.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides courteous, friendly, fast, and efficient service at the register. Recommends items for sale and trade-up or companion items.
• Registers purchases on the cash register, processes payments, handles returns and exchanges, and ensures accuracy of transactions.
• Keeps counters and shelves clean and merchandised, checks in and prices merchandise, and maintains stock levels.
• Implements asset protection procedures to minimize loss and ensures compliance with laws regarding regulated products.
• Assists with store upkeep, exterior and interior maintenance, and restock duties to maintain a neat appearance.
• Attends training and completes PPLs requested by Manager or corporate.

Skills

Retail experience

Customer service

Cash handling

Merchandising

Fluent English

Tools

POS systems

Job description

Walgreens Co. is looking for a front-line associate in Warrenton, MO to deliver an outstanding customer experience. You will greet customers, assist with products, and handle transactions with accuracy and courtesy in a fast-paced retail setting.

The role includes merchandising, stock replenishment, and adhering to safety and store policies. Flexible scheduling, including evenings and weekends, is required, with an emphasis on teamwork and customer service excellence.