Customer Experience Specialist (Retail)

Walgreens; Macclenny (FL); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Walgreens in Macclenny, FL is seeking a Customer Experience associate to deliver a distinctive, friendly checkout and help customers with products and services.

You will greet customers, resolve questions, maintain clean shelves, process transactions, handle returns, and support photo services and web pick-up while upholding store standards.

This role requires flexible scheduling, prior retail experience preferred, and a commitment to excellent service in a fast-paced store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Provide courteous, friendly, fast, and efficient checkout service.
• Assist customers with questions and product recommendations.
• Maintain clean, well merchandised shelves and displays; restock as needed.
• Process returns, exchanges, rain checks, and refunds as needed.
• Support photo area services and web pick-up duties.

Skills

Customer service

Cash handling

Merchandising

Communication

Teamwork

Tools

POS system

Job description

Walgreens in Macclenny, FL is seeking a Customer Experience associate to deliver a distinctive, friendly checkout and help customers with products and services.

You will greet customers, resolve questions, maintain clean shelves, process transactions, handle returns, and support photo services and web pick-up while upholding store standards.

This role requires flexible scheduling, prior retail experience preferred, and a commitment to excellent service in a fast-paced store environment.