Customer Experience Specialist - Retail

Roses Discount Stor; Lumberton (NC); On-site; USD 16,531 - 20,664; Full time

Job summary

A retail establishment in Lumberton, North Carolina is seeking a motivated Customer Service Associate to provide excellent service and assist customers. Responsibilities include greeting customers, handling transactions, and maintaining store organization. Ideal candidates should possess strong communication skills, a commitment to customer focus, and the ability to handle physical demands of the job. Flexible scheduling including weekends and evenings is required, making this a rewarding opportunity for individuals looking to join a retail environment.

Qualifications

• Prefer completion of high school or equivalent.
• Ability to follow directives and interpret retail operational documents.
• Prefer experience working in retail or service environments.
• Must be able to lift up to 50 lbs and handle physical demands.

Responsibilities

• Provide excellent customer service and engage positively.
• Maintain a clean, well-stocked store.
• Assist with unloading trucks and organizing merchandise.
• Independently stock shelves and process transactions.

Skills

Customer Focus

Strong Organizational Skills

Communication Skills

Problem Solving/Decision Making

Education

High school diploma or equivalent

Job description

A retail establishment in Lumberton, North Carolina is seeking a motivated Customer Service Associate to provide excellent service and assist customers. Responsibilities include greeting customers, handling transactions, and maintaining store organization. Ideal candidates should possess strong communication skills, a commitment to customer focus, and the ability to handle physical demands of the job. Flexible scheduling including weekends and evenings is required, making this a rewarding opportunity for individuals looking to join a retail environment.